Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
EE are saying they can't do a re number on my landline as it's a different exchange. Just moved over from BT. Had my number for over 20 years. New number not working anyway. Waiting for cancellation to go through before any next step. Exchange is in ...
So I resetted my ee WiFi broadband hub because when I returned form a two day holiday and when I tried connecting on my ipad or phone it would say password incorrect or would stop at obtaining ip address so I reset the hub and connected it started wo...
Hi, I’ve just notated to EE from BT, and setup my new router earlier today. I’ve noticed that when I am streaming music to a speaker using airplay that every two minutes or so it ‘glitches’ or ‘pauses’, so there’s a tiny break in the music of maybe...
I have a new hub but it's showing firmware v0.43.01.15019-BT? Should this not be an ee firmware? I cannot get Wi-Fi controls to work
Hi, I have been trying to upgrade my broadband from FTTC to FTTP. I have placed several orders with EE, have talked for hours and have had 2 orders cancelled by your systems. I've taken time off work to wait for Open Reach engineers who never came. ...
I have recently called the support team and asked to change my broadband plans from the fullFibre150 to the fullFibre 500 since i got a email about my contract ending. i still have a BT router do i need a EE one? and since i called up my wifi speed d...
Posted many times about the issues with our BB, TV, and SIMs since transfer from BT, the subject of a complaint to BT/EE CEOs.Got a call tonight, in the middle of the meal. This is pretty much verbatim:”Ringing about the WiFi Controls not working. Is...
I have read many similar issues within the community.Let me try and explain my issues.1. my income Wifi is never stable. 2, I have had now something like nearly x20 calls to 150. x2 site visits from engineers.3, Installed x4 wifi extenders.4, Had x ...
Has anyone else had this problem?I moved to full fibre a year or two ago and it was fine (white rectangle router, modem box on wall). I was getting 100MPS download, as promised. I mostly work from home during the day, so I'm completely reliant on my ...
I was switched from reluctantly BT to ee. I explained that I would be unable to install any new equipment and was told I would have a helpful we guide to visit and do this for me. Unbelievable struggle I've had to get this booked in. Now got somethin...
