Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi - I’ve seen in the past that issues have been reported with skyQ box and the hub.have these been resolved or is it easy to fix?We have skyQ connected via WiFi (won’t be able to run Ethernet) and have no mini boxes.
Since changing our broadband from Sky the signal in the bedrooms upstairs regularly drops out the speed tests are good.
Hi. Im renting a remote building where i can get 1 bar of 4g when I’m sat in the window. Is there a device i can purchase that i can put in the window to bring internet into the building please so i can use an iPad from it? Building has electric but ...
Hi,We're an existing EE customer and have been for over 10 years. We placed an order on July 18th 2025 for the 1.6Gbit plan as we received an email from Openreach stating it's available.Infrastructure, included new telegraph poles and exterior wiring...
Does anyone have any recommendations for a wall mount for the smart hub pro?
I switched to EE from Virgin via the one touch switch and was promised that the transition would be seamless. I took out the deal on Thursday and was told it would be active the next day. Virgin media cut my services on Friday morning saying it was o...
Hi I've just received a new hub, plugged it into a working socket, pressed the on button and no light comes on. Help!! (Please)
Please arrange to change my landline back to myold number. The only reason we had this connected was to get the old number again. We would’ve had it at the original transfer but you messed up the order at that time.
Hello. New one here, I have what appears to be a great money saving offer to jump ship to EE from Sky. Full works TV plus broadband. I dont get more than 32mb into our house. Is this sufficient? Is the TV quality up to Sky standards,? So many things ...
