Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi sorry if this has been asked before.In the very near future I will be switching over to a new fibre connection. In the meantime I want to make sure my living room is prepared but unsure of how things will be set up when the time comes. Apologies f...
Should have researched this before activating today but here goes (apologies if foolish questions):Switching from BT Full Fibre 900 to EE 900 Mbps up /110 Mbps down- identical to existing BT speedDoes the new EE fibre service work with the existing ...
Can I use the EE app to manage my BT Halo 2 wifi hub?
I am perplexed.I've signed up for fiber broadband coming from BT G.Fast.Engineer visit was today.He left a crack on the wall instead of a hole. They've switched off the BT internet and the new fiber doesn't work the router is flashing orange.Why woul...
Recently switched from BT digital voice to EE. I cannot determine how to turn off 1571, which was turned off on BT.
Yes im do switch to ee from v4 but i signed a contracted and the termantion fee is just over £800 and ee only pay 300 towards wich do help me can you help
I need a new router please.I can not contact you in regards to this no matter what I try. Neither text,bot or phone message.In anybody can help. Even if someone from EE could ring,text or even carrier pigeon
This is the second time this has happened in less than a year since having the fibre line installed.Our 900Mbps line is capping at 80-90Mbps.I have power cycled both the ONT box and EE Smart router, no change.The last time this happened, an engineer ...
Hi it’s such a long long crazy story of why EE couldn’t connect our internet service leaving us 21 days with zero internet. The switch from sky was supposed to be easy. We were handed over as a welfare case but still waited over a week for service. a...
Has anyone succesfully ordered and received the £10p/m add-on to their existing BB/TV package?I've had countless calls this last week and getting tired of being passed around to so many different departments. I actually managed to order it quite swif...
