Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Almost a month ago, I decided to move from BT broadband to EE (alongside existing my EE mobile account) but have tried multiple times to link the new BB account to mobile on the MyEE App and online but keep getting the same message - to ring EE to do...
My Full Fibre journey started in mid November with Sky. After a lot of incompetence on Sky’s behalf, I’m trying to get EE Full Fibre instead.So, 10 Jan I ordered Full Fibre from EE.Surveyor came shortly after and said the Civils team will need to in...
They have cut me off even though they haven't taken payment and I can't pay them till Friday 21st March I'm on universal credit yet so I need to talk to a human not over the phone
Moved across from BT to EE today and looks like I am already regretting it as the website keeps flickering and not loading anything. I have looked but can't dfind any Live Chat Facility like there is on BT's website and as I am deaf live chat is my ...
Please can anyone explain how to view my bill.says to select manage then select billing. The billing option is not there 路
Anyone help. Come on EE sort it out. Awful setup.n
set my mobiles and internet up, but when i log into ee it saying broadband still pending order, tried getting in touch but no answer.
This is the second hub from EE now that after a few weeks starts making a fizzling/hissing noise. It sound like an electricity current noise. The first hub was replaced by EE a few weeks ago but now this one has started making the same noise. Is this...
I ordered full fibre from EE on 7th November and was given an Openreach engineer appointment for 25th November between 1 pm and 6 pm. However, on the day, the engineer (from Morrison) didn’t arrive until 7:30 pm. Unfortunately, they were only able to...
Just received an email inviting me to upgrade early. When clicking on the “see your offers”, it asks you to log in, which I do. It then takes you to another page gathering my information, but it always comes back with the message “something has gone ...
