Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I'm abroad. EE tell me there is an issue with the line in my property, and whilst I was still in the UK, made an engineer appointment. Unfortunately it will not be possible to make a phone call from where I am now. I need to be able to email or to me...
Hi, I have Fibre Broadband with landline contract. I have recently found in the last couple of months that I lose my broadband connection. It is really frustrating and quite unacceptable as it is happening five to ten times a day. I work from home so...
Morning I am just looking for some advice we currently have the ultrafast 500 cannot fault it however due to circumstances in our current rented property we have had to move or will be moving to a maisonette property where it only has the part fibre....
Wish I never switched, absolutely rubbish
Hi I have just received a bill for £ 1796 can someone explain this
Has anyone had an issue where the WiFi enhancer does not actually populate in the app? It is part of my plan, and I have gotten it to work one time. It typically tells me "WiFi Enhancer is not available. You need to connect to your home WiFi." Even t...
Hi my EE broadband and TV package was installed on Wednesday 20th November and stopped working that night and I would like to know when someone is coming out to fix it please
Please can you help me I can't get through to customer service I've gave wrong letting on home address as I've just moved into address I wasn't sure can you help please
Moved from BT to EE was told it would be better because we would have a direct line, but honestly it’s much worse. Signal around the house is terrible. Everything is fuzzy and takes ages to load. Extremely disappointed
