Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by Grand Master
  • 40643 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by Grand Master
  • 73904 Views
  • 7 replies
  • 12 Helpful

Broadband not linking to account

Im having issues with trying to link my broadband to online account to make sure my bills are up to date and correct price. It keeps telling me that it is wrong information to link. EE told me to log into my profile and click manage account but there...

Resolved! Broadband

How much do you offer your best broadband package. I need high speed as we all work from home 

Trace79 by Explorer
  • 280 Views
  • 1 replies
  • 2 Helpful

Resolved! My EE home broadband package.

Does EE offer cheaper broadband for people who are claiming Universal Credit? My current bill started off at £28p/m but it is now £31p/m. 

GBaran by Visitor
  • 411 Views
  • 2 replies
  • 1 Helpful

Resolved! Recent Calls ?

Where can I see a list of recent calls made from my landline with any charges please ?

greyjaybee by Established Contributor
  • 345 Views
  • 3 replies
  • 2 Helpful

router dsl settings

Hello I have an Asus DSL-AX82U Modem Router,  just wanted to check the DSL setting e:g EE's username and password for internet connection? Thanks in advance.

EE Broadband vs Staying with BT

I'm coming back online after a flat renovation and I've chosen to go with EE broadband which I'm told works out slightly cheaper in the long run.As I like to do some gaming, a fast ping is everything with regards to the broadband connection. My quest...

Twiddle by Investigator
  • 4483 Views
  • 1 replies
  • 1 Helpful