Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello,Has anyone had any issues with their EE router throwing an "ARP Cache Poisoning Attack" via ESET Endpoint Security? I've always been with BT with no issues, as soon as I moved over to EE my ESET keeps throwing this error up. I've got an EE boos...
My Openreach ONT has Power, PON, and Port 1 lights on, but my EE router is flashing orange.The ONT was turned off during the Openreach test. Could someone from EE or Openreach please confirm whether the line has been fully activated, or if a remote r...
Hi,How do I go about downgrading the broadband package I have? It's too expensive to pay now.Thanks.
So, from 3am this morning my router was playing up. Without any warning whatsoever from yourselves, I find out my router has had a software update and destroyed the power supply. The lights are still on, but nobody home. Not enough power from the uni...
Hi, I recently signed up for broadband, and my next door neighbours have received a notice from their provider (BT) to say that their broadband will be stopped because they’re switching to a new provider. We believe this to be due to my sign up next...
So i placed an order on the 24th and EE closed my account down so its still the same email for my new account but i can’t access my new account because my old one shows up now i cant track my order or anything please someone help i dont know what to ...
Hi Is it possible to use a Smart Hub Pro and the Smart Hub Plus together to create a Mesh Network? And if it’s possible does this mean WiFi 7 wouldn’t function at all? As it stands I only have one device that’s capable of connecting to WiFi 7 the re...
There are 2 of us in the the house using BB and landline, with iPads, phones etc. Do I need to add my devices to a group? What is a group? Do I want to create one anyway?
After moving house I was told that I have to open a new account. All along I have told each EE sales person that I want wifi 7. The engineer arrived to instal fibre broadband but didnt have the router. The router arrived today and its the wifi 6. ...
