I have a BT Call Guardian phone with Call Guardian set up and several numbers stored in my VIP list. Whenever anyone calls, even if they're a VIP, they're asked to state their name and press the # key. After doing that, they're told again to state their name and press the # key. And round it goes. In other words, no one can actually get through.
I think the problem arose when I switched from BT to EE.
Any solutions anyone?
