BT Call Guardian

[Patsycola]

I have a BT Call Guardian phone with Call Guardian set up and several numbers stored in my VIP list. Whenever anyone calls, even if they're a VIP, they're asked to state their name and press the # key. After doing that, they're told again to state their name and press the # key. And round it goes. In other words, no one can actually get through.

I think the problem arose when I switched from BT to EE.

Any solutions anyone?

[JimM11]

@Patsycola Where currently do you have that phone plugged into, back off the Router or into a DVA remote connection!

[gaspingfrog]

My phone is plugged into the router, having the same problem as above no one is getting through.

[gaspingfrog]

Don’t know how long this has been going on,we live in a mobile dead spot and have to use the house phone,really awkward when it comes to hospital and doctors call backs

[JimM11]

@gaspingfrog Have you switched of the Hub whatever one you have for 10 minutes, then checked once restarted?