Community Activity
EE roaming in China
I'm travelling to China and planning to activate 7 day roaming to use my plan as normal. Does anyone know if WhatsApp etc. will work this way or will I also need a VPN? Thanks
Unsubscribe from emails and texts.
Is there a way to unsubscribe from bloody text messages and emails regarding your monthly bill notifications, ' your bill is now ready to view' I'm in a bloody broadband contract, and the payments are the same every month. I do not need reminding. No...
Any videos on EE TV on Apple TV?
Hi all. I’m looking at TV with EE but wondering if there’s any video on everything you can do on EE TV on Apple TV? The information seems very sparse, thanks
Resolved! Call from EE using this number 01438989230 saying about offers
I got this call fro "EE" they pronounced my name wrong seem to know I have been with ee for a few years and they were saying I can get offers (that are running out soon) it sound more to me like a scam call centre when I have spoken to ee I only hea...
Order update
I ordered the google pixel 9 xl in obsidian a week ago today to be delivered to a store , I’ve received an order number I can track which hasn’t changed once and the only correspondence apart from that has been the direct debit confirmation for the d...
Resolved! Customer Service
Why cant I get to speak with anyone I call 150 and they we have sent you a text no Text arrives and repeat GRRRRRRRR
Called to move home, switched from EE to BT - WANT TO CANCEL!
Hello,I've called EE today as I am moving home next month.The agent told me it's not possible to move my EE contract and put me on a new 24 month BT contract. I had only 7 months remaining on my EE contract. I told her and she said she will leave a ...
Ported number, no incoming calls or SMS, unable to speak to anyone
Hi, At my wits end here, hope this is the right forum - i'm unable to receive calls and texts (specifically from short code SMS services) so unable to access many important services that use OTP.I ported from Smarty and it's been 1 week now. I can ma...
Breach of contract terms ? No TV for four weeks
I wonder if anyone can offer any advice. My elderly parents who are customers/victims of BT/ee have had no television for nearly four weeks. We have spent many hours on the phone to EE, performed countless checks again and again. They have had one vi...
EE ROW1 roaming add on
Hi,I’ve been offered an upgrade and am highly confused about my options regarding roaming. Here’s the situation as I understand it, from having researched this community.I’m currently on a 5G Smart SIM plan (£25) dated April 2022.I have the Roam Abro...