Community Activity

Overcharged re Roaming abroad

According to news reports EE have overcharged end of May beginning of June. For the last 10 years we have had nothing, this year for the 11days we were in Spain both our phones have been charged for roaming services even though we used the hotels WiF...

Limboland

Hi, I ordered a SIM card but DPD have been unable to deliver it and it's now winging it's way back to EE. In the meantime I've received my first bill. TBF it's my fault, I should've had it delivered to my work address. How can I get it rerouted to a ...

Refund from bills

Hi, so when I got transferred from BT I was not told of subscriptions put onto my tv bill including sports services which I don’t watch.  I have since removed a lot of stuff from my bills so hopefully they will be a lot lower however due to not being...

Chr22 by Visitor
  • 54 Views
  • 2 replies
  • 1 Helpful

New Phone contract

Hi! yesterday around 7pm i ordered an Iphone 15 on contract it’s 3:20PM. Payment was accepted straight away, last night but I haven’t received a dispatch email or any tracking details. The order status hasn’t changed since, and I’m starting to wonder...

Galaxy Z fold 7

Do we know when these will be dispatched? I was under the impression today is release day and I ordered a 1tb one about 2 weeks ago. Not being impatient but need make sure I’m home to collect it.

Tatne111 by Investigator
  • 117 Views
  • 5 replies
  • 0 Helpful

SMS

How can I unblock SMS verification on my phone? 

Olivia377 by Investigator
  • 54 Views
  • 5 replies
  • 0 Helpful

Meta Quest 3S Game Pass Code Not Come

I had the Meta Quest Xbox Edition bundle arrive a while back however i am yet to have the Xbox Game Pass 24 month sub arrive.I assumed it would come after the 14 day cooling off was passed however that has happened and I dont have it. Has anyone else...

Errkal by Contributor
  • 75 Views
  • 7 replies
  • 0 Helpful

Haven't received £5 free credit

I have a pay as you go EE SIM and on 17 July I got a text from 150 saying that if I topped up by £5 within 7 days then I would get £5 free credit.  I did this using the app on 23 July, but 2 days later I still haven't received the free credit.  Does ...

cbmaxyz by Explorer
  • 53 Views
  • 3 replies
  • 0 Helpful

Payment and calling issues

I just used Apple Pay to pay one of my bills. It showed an error but still took the money from the account and now won’t let me pay my other bill (plan payment and flex payment). I’ve tried calling EE to see what’s up and none of their numbers are co...