HP printer not wirelessly connecting to Hub - Mac filter issue?

Mark_D · ‎31-10-2024

Have a HP Officejet which connected perfectly on my previous BT Home Hub - switched to EE Smart Hub and I have lost 3 days of my life trying to get it to connect. Finds the Hub no problem - asks for WPA PW but fails. Message on the report seems to indicate Mac Enablement issue. But I could be wrong. Please don't say add the MAC address as I couldn't find a way to do that on the new EE Smart Hub.

MaryF1 · ‎04-02-2025

Having same problem with new hub, printing fine with old ee hub.

Where is the WPS button on the hub?

I am a dinosaur.

XRaySpeX · ‎04-02-2025

@MaryF1 : On the LHS.

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Peter_W · ‎04-02-2025

Hey there @MaryF1, welcome to the EE Community 😊

Which model of EE Hub do you have?

Feel free to post a picture if you're not sure, but it will usually be found on the back or side.

Peter