Broadband order

Pj0101 · ‎13-07-2026

Placed broadband order on Saturday got email engineer coming 21 July but not received order and not showing order in the app?

JimM11 · ‎13-07-2026

@Pj0101 If you only did it on Sat that may be the issue, quick call to EE CS and they can confirm it all for you.

View solution in original post

JimM11 · ‎13-07-2026

@Pj0101 If you only did it on Sat that may be the issue, quick call to EE CS and they can confirm it all for you.

XRaySpeX · ‎13-07-2026

You won't see anything except emails until you go live on the 21st.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Pj0101 · ‎13-07-2026

Thought you got a tracking number

JimM11 · ‎13-07-2026

@Pj0101 Tracking number for what, your account when it gets updated will show you the state off the order and what is happening with it?