25-01-2023 09:21 PM
Can you use a BT smart Wi-Fi disc with a EE router and if so how do you connect it as I have tried everything I can think of to connect the disc but nothing seems to work
29-01-2023 11:00 AM
Just realised that app is for the (black) complete wifi.
The BT WholeHome wifi app is for the (White) High street one.
18-06-2023 12:09 PM
How to I connect my BT complete WiFi disks to my new ee smart hub
18-06-2023 02:39 PM
Hi @MLaing
Thanks for coming here.
@bobpullen's reply in this thread advises the black BT Complete Wi-Fi discs cannot be used with any router other than a BT Smart hub 2, are these the discs you have?
Are you able to connect using a Ethernet cable?
Leanne 🙂
21-12-2023 08:31 AM
Use the BT WholeHomeWiFi app to set up each disc. Remember every time you set up a disc you will need to alter the network name (in the app) to you new EE network name, if it was previously linked to a BT network.
15-03-2024 04:06 PM
I have tried 5 times . So no you can't
15-03-2024 04:23 PM
@Freedom69 : What colour BT discs are you trying?
18-07-2024 07:37 PM
Did anyone figure out if you can connect these black BT discs to an EE router? If not, can you get EE discs?
18-07-2024 07:59 PM
@Bmorgan179 The BT Black disks BT Complete WiFi can ONLY be used with the BT Smarthub2, Nothing else.
18-07-2024 09:04 PM
@Bmorgan179 The BT Black disks BT Complete Wi-Fi can ONLY be used with the BT Smarthub2 and the EE version of the smarthub2, Nothing else. See chart link below from XRaySpeX to what works if you have one of these routers. If you post your router model would be helpful, your picture will take time to clear for viewing.
18-07-2024 09:06 PM - edited 18-07-2024 09:12 PM
@Bmorgan179 : It's only the white "High St." Whole Home disks from BT that may be used with EE SH+.