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Community Activity
Compensation
I spoke to someone on the 10th of May 2025 and was informed we didn't have Full Fibre so it would have to be installed. I was given the 19th of May as a start date and told I would receive £6.24 per day compensation, as EE are part of the Ofcom Aut...
EE Claiming They Didn't Receive Returned Equipment?
Hi everyone,I'm reaching out to see if anyone else has had a similar experience with EE regarding returned equipment.I recently received a text saying that EE is withdrawing £205 from my account because they claim I didn’t return a TV box and an inte...
I’m with EE already but want to change to a new pay as you go sim and keep numbe
I want to get a new pay as you go sim and keep my old number how do I it ?
TV Box Mini Issues
I’ve been on the new EE TV for just over a month now after some teething issues with the Apple TV box. I’ve been having trouble with frequent connection drops and tv channels not loading on the EE TV mini box I have in my second bedroom. When this ha...
Update Network Setting & tethering active
Just got an update to network settings message. after accepting - I now see the tethering icon shows it as active. I have checked and it’s not one of my devices. meanwhile I have turned off wifi/bluetooth connectivity to stop it. how do I check that ...
Smart Hub Pro or Plus?
Hello,I'm strongly considering EE as broadband in my new house but I can't decide between sticking with the standard Smart Hub Plus and adding Smart WiFi Plus extender or, alternatively, going with the new Pro equivalents. The £3pm difference is pret...
“Your Smart Watch has had a problem downloading the eSIM, and EE Plan Expired
So here's my saga...I have iPhone (phone1) paired to my Watch Ultra 2. I added Mobile Data Phone plan earlier this week, no issue. eSim downloaded and text to confirm the £7 charge is already part of my mobile plan. This has worked since.Three days ...
Charity phone number for whatsapp business
We are a small charity that want to use whatsapp business for our volunteer community but we need a phone number as we don’t want to share our personal phone number. Does EE do any charity sims? Thank you
Upgraded Phone and have been given a new number?
I recently chose to upgrade my phone and received it this morning. I've not yet switched it on, but I've been looking at my EE account - it is now showing two numbers (my current iPhone 12 and the number I've had for 10+ years and then another one fo...
