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Ordered pay as you go contract
Ordered the iPhone 15 just moments ago on pay as you go contract everything checked out they took my upfront payment then somehow the page had an error now can’t find my order there’s no email to confirm just the fact they took an upfront payment I’m...
Samsung TV order
Ordered a TV and realised I put the address in to the wrong place. Can't get hold of anyone to speak to about an order. My mobile, broadband etc I could talk to a million people. Changing an order delivery address is impossible. I'm ready to leave it...
How To Extend Ring Time Before A Call Diverts To Voicemail [Verified Way]
Hi guys:This is to help anyone (like me) who needs to extend ring time before a call diverts to voicemail.First, i am going to suggest updating your android phone with the latest android system updateEE recommend android system update (for various lo...
Services
I made a complete full late payment early this morning (around 2am) and my mobile services are still not active. Im not able to call EE to ask them about it. Should i just buy a new sim? If i do, i will need a completely new number as i cant even tex...
Smart 5G Hub - No Upload Speed & Constant Connection Drop Off
Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...
Can log in to forum but not the app?
Can login to forum but not the app?
EE Hotspot WiFi keeps dropping out
Apple Mac Mini M1macOS 15.5 SequoiaWhile I sort out issues with the Wireless provided by the place where I live, I am using the EE Hotspot Wifi @ £39 per month. Trouble is that it keeps dropping out, to the extent that I have to go into System Settin...
Resolved! EE TV Multicast
Wasn't sure whether to post here or in broadband forum, hopefully some guru will know the solution.EE FTTP was installed today and I have configure my own router for PPPoE (as per the EE instructions) and it all works except for 1 part. The router i...
EE data turn off feature - mis-sold and flawed
I only took out EE as they assured me I can turn off the data whenever I want (I explained to EE it’s for when my son is at school) and EE told me it would turn off immediately. That’s clearly not true as there is a long delay. EE has hoodwinked me i...
Contact list fault
I have recently moved from BT to EE broadband including home phone. The landline will no longer ring when people on my contact list call me. The phone lights up and if I see it I can answer but the phone doesn’t ring. Any help welcome.
