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Ordering apple Airpods

Lbrown27
Explorer

‎10-10-2020 02:26 PM

Hi

 

i am wanting to add Apple AirPods to my account however when I log onto my account it does not even show 

 

why could this be

0 Helpful
2 REPLIES 2
Katie_B
EE Community Support Team

‎11-10-2020 08:14 AM

Hello @Lbrown27. 

 

Since your post, yesterday have you been able to order some Apple Airpods?

 

If not, have you tried another browser?

 

Katie 🙂

 

0 Helpful
Lbrown27
Explorer
In response to Katie_B

‎12-10-2020 06:10 PM

No. Unfortunately it’s to do with you can only take out add ons to a maximum amount when you are a new customer. As time goes on your allowance for add ons then increases. So as I got a new phone and watch as a brand new customer I then have to wait a month or two to then add another major add on like the AirPods. 

hope that makes sense 

 

Luke 

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