Add to Plan - Apple AirPod Pro

[lazlazlaz]

Hi there

I’ve ordered these yesterday evening and received the order confirmation email straight away. 

This includes tracking but that doesn’t work. 

When should I be calling support if I get no update? Later today, tomorrow? 

Also where do I get help from? Calling 150 gives me no option for Add to Plan stuff ... 

Thanks

[Jon_K · Accepted solution]

Hi @lazlazlaz.

You'll get a text from DPD when your order is ready to be delivered.

The tracker will also update when there is any movement on your order.

Jon

[lazlazlaz]

Thanks @Jon_K ! I'm guessing I'm simply too eager. I ordered things in the past, but didn't remember how things flow. I called 150 and after going through a random team (as they don't have a specific menu item for Add to Order stuff) I was told it should come today. 

[Jon_K]

Thanks @lazlazlaz.

Let me know when your order arrives.

Jon

[lazlazlaz]

It's here 🙂 

[Leanne_T]

Great news @lazlazlaz

Thanks for letting us know 🙂

Have a great weekend. 

Leanne.