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12-12-2021 11:57 PM
Hi. Today I requested a replacement sim as I've been having problems with my handset showing no sim detected and now my existing sim shows as not provisioned. Surely this sim wouldn't be blocked until I receive my new sim!?
13-12-2021 08:12 AM
Hi @Mikeyb1803,
Welcome to the EE Community. 🙂
Unless you reported your phone lost or stolen, your old SIM should work until you activate the new one. How did you request your replacement SIM?
James
