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Broadband billing

broadband billingCan,t connect biling to my profile name

Transfer PAYG credit to a plan

I've just topped up a new PAYG SIM with £10 of credit, but realised I should have set it up on a £10pm plan instead (i want to use it in an old mobile wifi dongle for data only. How can I use my credit against the plan?

Is It Possible to Switch to PAY MONTHLY before 3 years of UK residency

I am on Pay As You Go atm, and I have been residing in the UK for about 2.5 years. I want to switch to the Pay Monthly subscription, but I don't want to start an un unnecessary credit check if they just reject anyone below 3 years residency.In Pay Mo...

Connecting to both 5ghz & 2.4ghz

We have about 10 devices usually connected to our router, including a Bluesound powernode speaker set up. We're finding that when someone is on a video call the speakers and/or call cut out. I've checked the hub and it seems all the devices are conne...

Contract ended

No Internet!!

For three days now thre has been no data connection here at HS9 (Isle of Barra)  I've been to all parts oof the island and whilst I can get a good mobile signal from all the masts there is no internet connection at any of them.  Service and Coverage ...

Help

I have just seen I have a bill form we from my bank but my mobile is with 3 and my broadband is with bt so why is this happening can someone help me please

Calm premium subscription

I’m trying to take advantage of the Calm premium subscription offer through EE but it’s not showing in the app. When trying to call 150 there’s no options on the phone to ask about this sort of issue. And no one is getting back to me on live chat. Th...

Just so you know, we’re unable to let you upgrade or get another phone yet

Good morning,I am a fairly new EE customer and recently moved my wife's number over to EE. I now wish to move my number to EE but whenever I go to the SIM only page I get "Just so you know, we’re unable to let you upgrade or get another phone yet".Wh...

Call usage

Before I was moved to EE from BT I was able to view all my lanline calls made. Since moving to EE I do not seem to have this facility for the digital phone so have no idea if the call plan I have is value for money. Is there any way I can view the ca...