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4gee mini WiFi replacement

vtowsend
Visitor

‎07-09-2020 11:45 AM

Hi,

I have a 4Gee Mini WiFi device and have had it a couple of years.

My issue is the charging lead socket has become so worn that the charging lead falls out at the slightest movement.

i want to keep the service but wonder whether EE offer a replacement service for active customers?

Regards,

V. Townsend

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎07-09-2020 02:03 PM - edited ‎07-09-2020 02:04 PM

@vtowsend   You could send it off for repair at your own cost you’ll not get it replaced if it can be repaired and you’ll not get it replaced if it’s beyond repair unless you purchase a new one. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Leanne_T
EE Community Support Team

‎07-09-2020 02:11 PM

Hi there @vtowsend

 

Thanks for coming to the community.

 

If you get in touch with our Tech Gurus on either 150 from an EE phone, or 0800 079 8586 from another phone, they will be able to go through your options with you 🙂

 

Let us know how you get on.

 

Leanne.