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Student discount

yasbann02
Explorer

‎07-09-2020 12:22 PM

Just had a message to say that I’m eligible for the 100 days free early upgrade, as long as my new plans monthly charge is higher than my current one. So I went forward with trying to upgrade, however I’m trying to use my student discount and it says it isn’t valid

 

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3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎07-09-2020 01:05 PM

@yasbann02   You have created a new discount code ?  Your old one can not be used again. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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yasbann02
Explorer
In response to Chris_B

‎07-09-2020 01:11 PM

No. I tried to apply my student discount after being told I’m eligible for the 100 day early upgrade, and it says my code is not valid. But I have only just got my discount count from the StudentBeans app

0 Helpful
Leanne_T
EE Community Support Team
In response to yasbann02

‎07-09-2020 03:07 PM - edited ‎07-09-2020 03:13 PM

Hi @yasbann02

 

Thanks for coming to the community.

 

You would need to wait until your upgrade date to benefit from the student discount. 

 

I would suggest giving us a call on 150 and our Mobile Care team will check if this can be applied with the early upgrade for you.

 

Leanne.

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