order delivery date confirmation

[jackrevells]

Hi I ordered my upgrade to the note 9 an hour ago and it still says awaiting delivery confirmation even after being told I should get it tomorrow.  Could someone help please.

[Katie_B]

Hi @Mateusz2310_. 

Please call our customer care team to see if the order has been processed. 

This might still be able to be changed, 

Katie.

[Mateusz2310_]

Guys I want just to know if I will get the new device?

[Katie_B]

Hi @Mateusz2310_. 

If you have ordered a new device online and received a confirmation email your order will be being processed. 

If you require to change delivery details you will need to contact our customer care team who has account access. 

Katie.

[Mateusz2310_]

Then I have to call EE??

[Katie_B]

That's right @Mateusz2310_. 

Call us on 150 from any EE handset or 0800 079 8586 from any landline or provider. 

Katie.

[Janehard01]

Hi, 

move ordered a iPad Air 10.9 inch, in rose gold, 64GB today, I am just wondering if this is in stock and it’s not showing a delivery date.

Thankyou 

[Katie_B]

Hello @Janehard01. 

Thanks for coming to the community. 

The iPad Air 10.9inch 64GB in Rose Gold is available to order and we will deliver once we receive stock from the supplier. 

As soon as your order progresses the tracker will update and you will be notified. 

Katie 🙂

[Janehard01]

Thankyou, do you have any information on when the iPad may be in stock? 

[Katie_B]

Hi @Janehard01. 

At the moment I have no further information. 

Katie 🙂