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my delivery

19751975
Visitor

‎05-12-2019 10:12 PM

My delivery plăcea on Sunday didnt arrived yet ! I contactez DPD and looked like they are waiting for instructions from you ! 

They attempted to deliver twice and they have left a card Tuesday that they will be back Wednesday but nobody turned up! 

I vr left a message on the fort to be delivered to a neighbor if no one home if not weekend . 

Can you please solve those things , I allready needed the phone from Tuesday! 

Thank you x

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎05-12-2019 10:19 PM

This user discussion forum can have no access to your specific account. You need to query this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Katie_B
EE Community Support Team

‎06-12-2019 09:01 AM

Good Morning @19751975.

 

Thanks for coming to the community. 

 

I would recommend giving our mobile care team a call who can take a further look into this for you. 

 

Katie 🙂