informing EE of death of my wife to close account

[Neal1]

Good afternoon, My wife (an EE) customer has sadly passed away and I am trying to find out if it is possible to close her account online - thank you

[BrendonH]

You can't do it online. You need to call up and let EE know of the circumstances.

This is quick and easy to do.

[ewanrw · Accepted solution]

Fill in the form In the following link and someone will call you.

https://ee.co.uk/help/help-new/managing-and-using-my-account/managing-my-account/tell-us-someone-has...

ewan

[Alex_S]

Hi @Neal1,

Welcome to the community 🙂

I can see that you have already been given the right advice from @BrendonH and @ewanrw.

If you need anything else or any further help on this please come back and let me know.

Alex 🙂

[Neal1]

Hi Ewan, 

Many thanks for your rapid reply

best Neal

[Neal1]

Many thanks

[Neal1]

Thank you very much