Community Activity
A bug in EE application with Scam Guard
Hello, I just found that when you want to upgrade a sim only tariff - it adds Scam Guard price 2 times. On the video you can see that base tariff price is 17£, but if I add Scam Guard on the first screen it changes price to 18£ and then on checkout p...
Can I use TP Link Deco Mesh with Smart Hub Plus (SH30A)
Hi all. First post here.Switching over from Plusnet BB to EE Fibre 67 Essentials this Friday and want to get everything prepped my end as I work from home and cannot afford too much disruption / drop out switching over.Current set up is TP-Link Arche...
Phone Order
HiPlaced an order for a phone 2 days ago, not had any confirmation of the order. Tim
EE Home Hub vs VPN
I recently switched to EE and have a brand new router. However, I've just noticed that it won't let me access VPN websites. I've checked that it's not my device causing the block, but the router somehow. I've tried switching off IPv6, switching on...
Order
I placed an order for an iPhone 16 pro I payed the upfront cost but after I paid this the screen remained the same but payment was taken and I've had no email all day
SMS
Hi EE Team,I have an active EE SIM ******** I topped up £5 , but I’m not receiving any verification SMS from WhatsApp or other services. Can you please check if there's a block or issue on my number regarding international or short-code messages?Than...
Resolved! Sim Only order
Ordered a sim over a week ago, got a confirmation email, had nothing since! Nothing in junk or spam email, how hard is it to send out a SIM card?!new customer that was persuaded to take the leap and leave my old provider……beginning to wonder if this ...
Re: Re: How do I cancel Apple TV+ contract?
I’m having exactly the same problem. I can’t find where to cancel it anywhere. Could you explain how please. I’m sure it would help others
Switching to mobile broadband
I have recently switched to mobile broadband from Fibre. I have connected to 4G Wi~Fi on our phones and laptops but cannot connect to my desktop PC. When I go to Settings > Network & Internet , the WiFi option does not appear. I've tried unplugging...
Old number ported across, but iPhone has retained new sim number
I’m having a similar problem, a few months back had a temporary SIM whilst my old number was being ported from BT to EE. Most of the time it’s fine but some of my contacts say the temporary SIM number shows up when I text them. I did read the other p...