brightbox 2 router keeps dropping out and have to reset

[Sangs]

My brightbox2 router system log states possible DoS attacks and I keep having to switch router on and off

[Sangs]

https://www.thinkbroadband.com/speedtest/1621522263466538255

[XRaySpeX]

Locate the hidden test socket that is revealed when you remove the bottom half of the split faceplate (2 screws or press tabs) of your master socket. Only do this if you have a split faceplate. Do you have any extension sockets in the home even if unused? Are there any wires connected to back of faceplate of master socket?

Try the BT Quiet Line Test (QLT), dial 17070 Opt 2, preferably with a corded phone, in the test socket with the router disconnected. If there is any noise, report it to your landline provider as a voice fault (don't mention Broadband). Often sorting out voice faults will fix the Broadband as well.

Reboot the router & plug it into the test socket. Post the full router stats & System Uptime when plugged into test socket.

Is the issue any better?

[Sangs]

Thanks for your help, about 5 minutes after your last reply my router went off with a solid red broadband light. I tried the quiet line test and there wasn't a sound so I think that is OK. I tried plugging the router into the test socket but the red broadband light persisted. I've let the router cool down and plugged it back into it's normal position and everything is back to normal. I think I have a faulty router and will give EE a call to see if they can send me a new one. The problems have only started in the last two weeks and the router is at least six years old. Once again thanks for your help and I'll let you know what happens with a new router. 

[XRaySpeX]

What are the router stats now?

[Sangs]

Sorry for the delay, it dropped out again and I had to wait before connecting.

https://www.thinkbroadband.com/speedtest/1621542633463328555

[Sangs]

Sorry forgot this.

System Uptime is: 00:16:29

Current Time/Date is: 21:36:55 20 May

[Sangs]

Have spoken to EE and it looks like there may be a fault on the line. An engineer has been booked for Monday to investigate. EE are also talking about replacing my router as I have have had it for so long. Thanks again for all your help in this matter. I'll let you know the outcome of the engineers visit.

[Sangs · Accepted solution]

Just to finish off, there was a fault on the line which BT have repaired and the BT engineer is going to recommend a new router due to the age of my Brightbox 2 and the fact that it appears to be overheating. Thank you all for your advice. 

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.