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Community Activity
EE Smart Hub SH32B
Hello AllI recently came to the end of a BT contract and was effectively shunted on to an EE contract, which I was initially happy to do as I had the impression BT and EE were one and the same these days. However, the EE Smart Hub SH32B appears incom...
5g
I need help with my wife's phone, it doesn't work anywhere, she doesn't receive calls and can't make calls, tried all the solutions from the site, and nothing continues not to work, unfortunately it is a subscription and it creates more problems than...
Reluctant to send a Smart Hybrid Connect
When I ordered my four works fibre 36 broadband from EE, I transferred from BT. I was informed to send back all relevant BT equipment.I received equipment from EE and assumed that I had everything I required. Subsequently, I noted that I never receiv...
4G Smart Hub
We have just moved to a very rural location and as such are really limited on internet service providers. We have opted for the 4G Smart Hub after the coverage checker stated that coverage was excellent both in and outdoors. When it was initially con...
New to EE
Hi guysjust moved to EE tv from virgin tv and so far I’m not impressed. TV box is over complicated. How did any else find changing over and how you finding it now????
Account Manager in App
How do you add an Account Manager in the EE App?We were speaking to EE on phone earlier and the account is in name of someone who is not able to be speaking to them everytime and numerous time they have given permission for a particular relative to s...
Mobile number for 5G broadband
Hi,I recently purchased my 5G Giga Pod for my flat and I can't seem to connect it to my account. It says that I need a mobile number but I can't connect my 5G hub to find it as I am currently abroad. I also missed one of my payments due to card verif...
Resolved! eSIM transfer between 2 operational iphones - process? (not new phone scenario)
BackgroundI have an iphone 12 with an active EE eSIM on a monthly SIM-only plan. The EE app is installed on this phone, and the eSIM is linked to my account.I have retained the eSIM activation information originally provided by EE, which I think was ...
How does EE suck so bad when BT was great....?
How can EE screw up the technology so badly that their service sucks? We had 1-2 cut outs in 5 years with BT and it was normally around 3 in the morning which we put down to scheduled restarts. Now we are cutting out at least once a day and it is bec...
Final bill
I've moved to another provider who have asked for my final bill from EE. However seems to be a long time for EE to send it.
