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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2651 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15543 Views
  • 51 replies
  • 65 Helpful

Ping Spikes since 05/11/2020

Hello,I have my 4G unlimited Wifi sim with a Netgear Nighthawk 2 Router. Up until now everything has been stable and working well in the ST3 Area of Stoke, But since Yesterday I've been getting good download and upload speeds but terrible ping , spik...

Smart Number wifi calls not working from iPod Touch

Good morning, I have just transferred to EE to be able to use the Smart Number functionality that EE offers with Apple products. Both ‘calls on other devices’ and ‘wi-fi calling’ are enabled. However I can only receive calls on my ipod touch, not mak...

Nawaaz by Investigator
  • 870 Views
  • 7 replies
  • 0 Helpful

Resolved! Smart watch

Does any one know if a Samsung Galaxy Watch Bluetooth Watch 42 mm would be compatible with a Samsung a51? Would like to order one but not if its compatible 

dori881 by Visitor
  • 1681 Views
  • 1 replies
  • 0 Helpful

About order cancellation

Hi, I requested my order from EE to be cancelled and I'm not sure if it's been done. Is there anyway you can confirm it with me please?

Phone grid lock pattern

My son 6year old has put a new lock pattern and I can't open my Sony xa2 up tried to do a hard reset is there a easy way of getting my phone back 

Willa2nd by Investigator
  • 1249 Views
  • 6 replies
  • 0 Helpful

Replacement esim Apple Watch

New Apple Watch SE. It was working but Apple had huge issues yesterday and during a support call had me factory reset my watch. I desperately need my esim replaced/unlocked.Pairing with my phone suggests I contact EE on 150 with code 119. But I can’t...

Johnny50 by Explorer
  • 532 Views
  • 2 replies
  • 0 Helpful

Apple Watch Series 6 Mobile Data Setup

We have Apple Watch Series 6 and we cannot enable mobile data, watch bought direct from apple not EE. EE account has three mobile sims on it have tried moving one to another new account same issue. You don't appear to be the account holder for this a...

Xuan1 by Explorer
  • 699 Views
  • 2 replies
  • 0 Helpful

Upgraded SIM card

Just upgraded my SIM card to work with 5G on my new phone but haven't received it. I'm sure my current card will not work 5G. How do I get them to send me a card? Order number: xxxxxxxxxxxxx

Shindles by Investigator
  • 561 Views
  • 5 replies
  • 0 Helpful

Re: Query re. Upfront cost

Hi,  I’ve ordered a new phone and I’ve had the email to say I’m going to be emailed with a delivery time. However, when the upfront cost was attempted to be taken it failed and now I’m unsure if I’m still going to get the phone. I don’t want to try r...

Natina5 by Investigator
  • 498 Views
  • 3 replies
  • 0 Helpful