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How do I change to simm only

Traceylaws
Visitor

‎26-12-2020 05:25 PM

 
0 Helpful
2 REPLIES 2
chistery
EE Community Star
EE Community Star

‎26-12-2020 05:45 PM

Hi @Traceylaws 

 

What do you have now? If it's a contract phone plan that's out of minimum term you can just got to the upgrade section of MyEE and select a SIM only plan and swap over to it.

0 Helpful
bristolian
EE Community Star
EE Community Star

‎26-12-2020 05:54 PM

In addition to @chistery suggestion, you can also call EE C/S and ask them for a change of price plan.

 

If you do call C/S, I'd advise against using the phrase "upgrade" as they may confuse you with wanting to purchase an upgrade phone.

 

It's unfortunate that the process to change your price plan is put under the "upgrade" section of myEE.

0 Helpful