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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2471 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15086 Views
  • 51 replies
  • 65 Helpful

Messages & calls

Hi, I’m having another two issues since the introduction of iOS 15: 1. Why aren’t messages stored on my device anymore, and have to call EE to retrieve my messages now ? 2. Why am I having issues with people who call me and are in my address book, bu...

Refund of £50

Hi I paid online £50 for upgrade but I would like that refunded as I have now had an upgrade from instore.   Thank you Regards   xxxx xxxxxx   @refundplease    [Mod edit: Please do not post personal information on the public board. Thanks!]

Android 12 on Oppo Find X3 Pro

Has anyone received the Android 12 update for their Oppo Find X3 Pro? Or anyone know when it's getting released for us? 

wengus by Visitor
  • 1157 Views
  • 2 replies
  • 0 Helpful

New Sim with no data

I purchased a new EE sim today for £10 with 10 GB data, 500 minutes and unlimited texts. Along with double data for 3 months. But when I put the sim in it shows zero credit and 50 mb data only?Tried calling 150 but they aren’t picking up.what can I d...

Wajeeha by Visitor
  • 374 Views
  • 1 replies
  • 0 Helpful

No update on iPhone 13 pro max

I ordered my iPhone 13 pro max from EE as an early upgrade so had to pay upfront and went with the 200GB one. I’ve had no update and previously it’s stated 24 hours for shipping, I’ve heard nothing so getting really concerned about it

Josh211 by Investigator
  • 289 Views
  • 1 replies
  • 0 Helpful

High First Bill

I started a new contract at the start of November and had the monthly bill of £57.50 but got £15 off because of a trade in deal, making me monthly charge £42.50. My first bill was unexpectedly  £92.36. My last contract was in my Dads name and bank bu...

User38 by Visitor
  • 277 Views
  • 1 replies
  • 0 Helpful

Perks password reset not working

Hi  Just like many other people I am having problems with resetting my password. Can you provide a solution on here? It seems a lot of people have this issue and it would be easier if they could just read the solution. I have checked there correct em...

majumobi by Visitor
  • 260 Views
  • 1 replies
  • 1 Helpful

google pixel 6 pro order stormy Black 256Gb model

Hello,  Ive ordered the pixel 6 pro and recently joined ee. No order information has been supplied and no sim has been supplied. My contract with my other provider runs out in 2 days and ive issued EE with my pac code to keep my number. Not sure what...

gw677 by Investigator
  • 508 Views
  • 7 replies
  • 0 Helpful

Apple iOS 15

DOES ANYONE KNOW HOW TO DEAL WITH THIS ISSUE I HAVE WITH iOS 15 ?Since Apple updated to iOS 15, I am having difficulty with setting « Ne pas déranger = Do not disturb », which is now hidden somewhere in FOCUS. Which has so many variables I still have...

Sim contract

I’ve been trying to contact you regarding my phone contract and want info on a sim only please 

Fish4565 by Visitor
  • 274 Views
  • 2 replies
  • 0 Helpful