Refund of £50 - The EE Community

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Hi I paid online £50 for upgrade but I would like that refunded as I have now had an upgrade from instore.

Thank you

Regards

xxxx xxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

2 REPLIES 2

You'll need to call EE CS on 150 to discuss this issue. There is no account access on these forums.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Thanks for coming to the community.

When you upgraded in store did they cancel your previous order for you?

Speak soon 🙂

Leanne.