Refund of £50

EmmaHarman
Visitor

‎06-12-2021 11:32 AM - last edited on ‎06-12-2021 04:13 PM by EE Community Moderator

Hi I paid online £50 for upgrade but I would like that refunded as I have now had an upgrade from instore.

 

Thank you


Regards

 

xxxx xxxxxx

 

@refundplease 

 

[Mod edit: Please do not post personal information on the public board. Thanks!]

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎06-12-2021 12:20 PM

Hi @EmmaHarman 

 

You'll need to call EE CS on 150 to discuss this issue. There is no account access on these forums.

 

Thanks

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Leanne_T
EE Community Support Team

‎06-12-2021 12:35 PM

Hi @EmmaHarman

 

Thanks for coming to the community. 

 

When you upgraded in store did they cancel your previous order for you? 

 

Speak soon 🙂

 

Leanne. 

 

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