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No update on iPhone 13 pro max

Josh211
Investigator
Investigator

‎06-12-2021 11:39 AM

I ordered my iPhone 13 pro max from EE as an early upgrade so had to pay upfront and went with the 200GB one. I’ve had no update and previously it’s stated 24 hours for shipping, I’ve heard nothing so getting really concerned about it

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎06-12-2021 12:18 PM

Hi @Josh211 

 

Have you checked EE order tracking? 

 

https://myaccount.ee.co.uk/orderdetails

 

On the Apple website it says delivery expected 22 Dec so that gives an indication of stock. Lots of ongoing world issues are impacting manufacturing. Just keep an eye onnirder tacking and when your delivery is due you'll receive a text from DPD.

 

Thanks

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
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