Archived Posts

In this forum, you’ll find older (but always searchable) content.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15533 Views
  • 51 replies
  • 65 Helpful

Lost smart WiFi option on EE home app

Hello, tonight one of my smart WiFi discs was flashing red. It soon stopped and I have good internet throughout the house but now on the ee app I no longer have any smart WiFi option to turn the light off on the disc.  It just now shows 4 options: se...

OxfordRob by Investigator
  • 382 Views
  • 1 replies
  • 0 Helpful

New phone

I took out a new contract but still have not received my new phone and not getting amy help of EE

Return request From Store?

I have bought a contract and want to return it. I called EE they told me to go to the shop to ask for a return request but when I got to the shop they said that they can't help me.  I called again and they sent me an online link... I filled it in and...

ZaniC by Visitor
  • 338 Views
  • 1 replies
  • 0 Helpful

Upgrade delivery

Hi I placed an order to upgrade for an iPhone 12 white 128gb on Friday 03.12.21 I received a confirmation email straight away and funds taken from my account. I then received an email yesterday asking me to contact EE for ‘further information’ so I d...

Lollyh83 by Explorer
  • 384 Views
  • 3 replies
  • 1 Helpful

Resolved! Trade in old iPhone

Hi I got my new iPhone 13 pro max over a week ago and haven’t heard back from EE about trading in my old iPhone 11. how do I go about this? been on hold for over 30 minutes now. open to any suggestions or advice thanks 

Ee tube wifi not connecting

I have tried to connect via EAP sim on my one plus 5T phone buts its saying Password may be incorrect 

Screenshot_20211206-183521.jpg
CC85 by Visitor
  • 417 Views
  • 1 replies
  • 0 Helpful

Resolved! iPad/iPhone sim/different number issue

Recently got a new iPad on my account. new contract means new number and new number doesn’t work on iPad and when I put in Apple ID the iPad mirrors my phone, numbers and all. I tried the new sim on my phone and the calls etc work and shows up as a n...

Steve-10 by Investigator
  • 1592 Views
  • 1 replies
  • 1 Helpful

Re-occuring problem with payment system

Hi everyone,If I pay my bill early before 1st of the month, a few days later it suspends my account for some reason because it cannot do some simple math.Also when this happens both the app, website and telephone payment system fails to work. For eve...

jam108 by Visitor
  • 668 Views
  • 1 replies
  • 2 Helpful

iPhone 13 pro ordered on the 26/10

I ordered my iPhone 13 pro on the 26/10 and paid a £25 deposit but have not heard anything since and it’s close to 6 weeks so what are my options as the last time I rang I got told to wait until the 4 week mark 

Resolved! Refund a top up

I need a refund for my top up! I have an auto renew top up and the site has been under maintenance for 2 weeks now and i couldnt cancel my subscription ,now they **bleep** charged me and its just a reap off. They will keep charge me over and over aga...