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06-12-2021 06:42 PM
Hi I got my new iPhone 13 pro max over a week ago and haven’t heard back from EE about trading in my old iPhone 11.
how do I go about this?
been on hold for over 30 minutes now.
open to any suggestions or advice
thanks
Solved! See the answer below or view the solution in context.
07-12-2021 08:00 AM - edited 07-12-2021 08:01 AM
Morning @DoctorDee3
Thanks for coming to the community.
Did you speak to our Mobile Care team last night?
Speak soon 🙂
Leanne.
06-12-2021 06:39 PM
Hi I got my new iPhone 13 pro max about a week ago and haven’t heard back from them about trading in my old iPhone 11.
how do I go about this?
been on hold for over 30 minutes now.
open to any suggestions or advice
thanks
06-12-2021 06:41 PM
Hi I haven’t received the Jiffy bag to send in my old iPhone
can you help please?
been on hold for over 30 mins
diyanah
06-12-2021 08:05 PM
@DoctorDee3 Have you spoken with anyone yet ?
07-12-2021 08:00 AM - edited 07-12-2021 08:01 AM
Morning @DoctorDee3
Thanks for coming to the community.
Did you speak to our Mobile Care team last night?
Speak soon 🙂
Leanne.