Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

New phone

Steve5959
Visitor

‎06-12-2021 08:51 PM

I took out a new contract but still have not received my new phone and not getting amy help of EE

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎07-12-2021 06:51 AM

Hi @Steve5959 

 

Have you checked EE order tracking?

 

https://myaccount.ee.co.uk/orderdetails

 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Leanne_T
EE Community Support Team

‎07-12-2021 08:14 AM

Hi @Steve5959

 

Thanks for coming to the community.

 

Which phone model, including colour and size did you order? 

 

When did you place the order? 

 

Thanks 🙂

 

Leanne. 

0 Helpful