New phone

Steve5959
Visitor

‎06-12-2021 08:51 PM

I took out a new contract but still have not received my new phone and not getting amy help of EE

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎07-12-2021 06:51 AM

Hi @Steve5959 

 

Have you checked EE order tracking?

 

https://myaccount.ee.co.uk/orderdetails

 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Leanne_T
EE Community Support Team

‎07-12-2021 08:14 AM

Hi @Steve5959

 

Thanks for coming to the community.

 

Which phone model, including colour and size did you order? 

 

When did you place the order? 

 

Thanks 🙂

 

Leanne. 

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