Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Resolved! SIM card not arrived

I purchased a replacement sim (old one never fitted my new phone and broke trying to fit) and it has still not arrived and it has been 2 weeks+ now, how long am I expected to wait and I can't call them from my ee phone because it has no sim now.thank...

pmd5 by Explorer
  • 1714 Views
  • 3 replies
  • 1 Helpful

Phone not arrived

I ordered a phone online. I got a note on the web site telling me to call. I clarified the order in the call.  During a phone call I was told my phone would arrive on Weds 13th. I have a confirmation email for the purchase (account xxxxxxxxx). It did...

prickles by Visitor
  • 456 Views
  • 2 replies
  • 0 Helpful

Upgrade no update

I placed upgrade for iPhone XR 64gb in white on 8th January and received a ‘we’ve got your order’ email and have recived no further updates. I’ve also tried to track my order online and it says it’s unable to do this. Is this normal time to wait for ...

Jo139 by Visitor
  • 419 Views
  • 1 replies
  • 0 Helpful

Mobile 4g keeps dropping out

My wife and I have the same issue with our EE mobile data constantly dropping out. It will struggle to load an Instagram feed for 5 minutes then it will be fine. The 4g symbol remains at the top of the screen. We both have different model iPhones and...

Roar by Investigator
  • 1101 Views
  • 2 replies
  • 1 Helpful

iPhone 12 Pro stock update

Hi everyone, has anyone been given an update on the apple stock situation?  I'm waiting on the Gold 128gb.   

Debs18 by Investigator
  • 1134 Views
  • 7 replies
  • 2 Helpful

Samsung flagship frequency of updates

I've just upgraded to a Samsung S20 Ultra and I'm on December's security patch. Just want to hear from other Samsung flagship owners about their security patch experiences, specifically how quickly EE roll out their patches and how far beyond most ot...

PaulF1978 by Investigator
  • 1084 Views
  • 5 replies
  • 0 Helpful

Received the 4GEE Home Router today

It seems to work. Speeds are similar to what I was getting on my phone and north of 50mbps. Great. Only thing is the range. It’s supposed to be 30m but I go a couple of rooms away and I can see it’s weakening. If I go to the other end of my house it’...

martinmcd21 by Established Contributor
  • 812 Views
  • 2 replies
  • 2 Helpful

Gaming issues while using $g

I have no problem using my xbox at home but while away from home and using The 4 g system , I have accounted issues. The issue is that I am unable to  join friends in a group.I have read a few posts and understand that it has something to do with the...

Phone order status

I ordered A new phone at the store 22nd of December and then because of store close I received a text that it will be delivered to my address which I then received information that it had been dispatched on the 8th of January but I have not received ...

Pac code

Hello. I really need Pac code for my number xxxxxxxxxxxxx please. Can You send me please via text or e-mail? Thank You. Regards   [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Ewelcia by Visitor
  • 484 Views
  • 1 replies
  • 0 Helpful