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Gaming issues while using $g

smileyman70
Investigator
Investigator

‎12-01-2021 04:44 PM

I have no problem using my xbox at home but while away from home and using The 4 g system , I have accounted issues. The issue is that I am unable to  join friends in a group.

I have read a few posts and understand that it has something to do with the double Nat and no individual ISP. I also know that there isn't this issue with Virgin or Voda phone

  Can this problem be resolved with out too much of a headache or do I just change providers

Thanks for any help

0 Helpful
4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

‎12-01-2021 05:02 PM

You may be up against a limitation of EE's mobile network. The EE mobile network uses Carrier Grade NAT (CGNAT) resulting in a double NAT, which means that you don't get your own public IP address but share it with other users. So you can't be uniquely id'ed on the Net & therefore your LAN cannot be addressed from outside for unsolicited accesses. This is unlike fixed BB.

 

If this occurs there is nowt you can do to avoid it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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0 Helpful
smileyman70
Investigator
Investigator
In response to XRaySpeX

‎12-01-2021 05:30 PM

Thanks for the quick response, Its a shame that EE has this type of limitation. I have been with EE since  it was orange and been more than happy with it. Do you think EE may change this ,If they can, when 5g replaces 4g. 

Thanks

0 Helpful
Opsuk
Investigator
Investigator
In response to smileyman70

‎13-01-2021 12:16 PM

The problem is the lack of IP addresses. IPv4 has a pool of around 4 billion IP addresses. That is fine for household routers but if every mobile phone in the planet got its own IPv4 address, there would not be enough. What some mobile operators like EE do, is to provide a single public IP address for multiple clients. They then hand out 10.x.x.x IP, a bit like your router hands out 192,168.1.x addresses.

 

The problem is that you can’t do NAT with this, to route inbound traffic for games, web servers, cctv cameras etc.

 

IPv6 has enough IPs for every person on the planet to have thousands of IP addresses, so every device you own could have its own IP, meaning you wouldn’t even need to set up NAT on your router.

 

What EE should be doing is allowing customers to have a static IPv6 range of addresses, if they ask for it.  That would solve the problem.

smileyman70
Investigator
Investigator
In response to Opsuk

‎13-01-2021 06:33 PM

Is it as simple as asking for an ivp6? if this isn't possible would a 4 or 5gee WiFi dongle sort out this issue 

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