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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3060 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16650 Views
  • 51 replies
  • 65 Helpful

How do I leave feedback

Hi, I would like to leave some feedback for a member of staff at EE executive advisor team. I filled the survey but I don’t feel it does him any justice. can anyone help? thanksben 

Benji5 by Visitor
  • 689 Views
  • 2 replies
  • 0 Helpful

EE are not letting me leave

EE do not acknowledge that I am the account holder when I login to my account, EE refuses to start live chats with me and when I spoke to them on the phone, EE hung up (after suddenly stopping talking). When I called EE back, no one answered (it was ...

january1 by Visitor
  • 538 Views
  • 1 replies
  • 0 Helpful

Data network issues

Hi there Having problems with my phone. This problem began occurring in the last week or so. My phone is a Samsung galaxy s20 plus 5g. I would receive 4g data for internet browsing for random time frames 10 mins - 30 mins then it would disappear and ...

12344333 by Investigator
  • 1035 Views
  • 8 replies
  • 1 Helpful

Resolved! Data error appears in my iPhone settings,

I received an alert yesterday on my iPhone XR stating there was an data error, and I would be unable to send and receive calls and texts. I checked for iPhone updates, and installed the latest ISOS version, afterwards the phone was ok for a couple of...

GWL by Explorer
  • 1784 Views
  • 4 replies
  • 0 Helpful

Order tracking

Hi, I ordered an Apple Watch and was told it would be dispatched yesterday. I havent received an email confirmation or anything to track the watch. How can I do this please? 

Resolved! IPhone 12 pro delivery?

Hi, i ordered on the 4/12/20. I have just been updated to say I can pick my phone up in store tomorrow, which is great! But i'm in lockdown meaning the stores are closed. Can I have it delivered to my house instead. How would I change this and still ...

ameliax by Valued Contributor
  • 1516 Views
  • 3 replies
  • 2 Helpful

Transferring old number to EE

Last month I ordered an EE SIM for my mother. She wanted to keep her old number so she got the PAC code from her old provider and I put it in when ordering. We thought this would mean that the number is automatically transferred, but when she eventua...

Mari6 by Explorer
  • 655 Views
  • 2 replies
  • 1 Helpful

Resolved! SIM card not arrived

I purchased a replacement sim (old one never fitted my new phone and broke trying to fit) and it has still not arrived and it has been 2 weeks+ now, how long am I expected to wait and I can't call them from my ee phone because it has no sim now.thank...

pmd5 by Explorer
  • 1753 Views
  • 3 replies
  • 1 Helpful