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14-01-2021 10:56 AM
I received an alert yesterday on my iPhone XR stating there was an data error, and I would be unable to send and receive calls and texts. I checked for iPhone updates, and installed the latest ISOS version, afterwards the phone was ok for a couple of hours.
the iPhone screen then started displaying a message “verifying update”
this message is till appearing on my screen after About Q15 hours, I can’t switch the phone off, I can see I am receiving text notifications, but the screen message won’t clear.
Solved! See the answer below or view the solution in context.
14-01-2021 12:35 PM
14-01-2021 10:58 AM
Forgot to mention I cannot receive calls, they are going straight to voicemail
14-01-2021 12:12 PM
Hi @GWL
Thanks for coming to the community.
Have you tried a force restart on the iPhone XR?
Thanks.
Leanne.
14-01-2021 12:35 PM
Leanne
That has done the trick, thanks very much
14-01-2021 12:36 PM