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Setting a new iPhone

SRa3
Explorer

Hi, so I received my new iPhone on Friday and set it up on Saturday and the new iPhone still has no signal so I can’t send or receive calls or texts! Argh! Thanks in advance 

2 REPLIES 2
Chris_B
Grand Master
Grand Master

@SRa3  Have you put your EE SIM card in the device?   

 

Thanks for your reply. So EE sent me a new SIM card so I put that in the new phone. I’ve now put the old SIM card in the new phone from the old phone and it’s working! So not sure why EE sent me a new SIM card… I just assumed I had to put that one in! 🤷🏻‍♀️