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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2980 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16200 Views
  • 51 replies
  • 65 Helpful

New phone

I, stupidly, dropped me phone down the toilet. Cutting a long story short, I have a new Sim card which doesn't fir into the new phone that a friend gave me. Can't upgrade, but can I extend my contact and get a new phone ? Thanks.

wee_cath by Explorer
  • 791 Views
  • 3 replies
  • 0 Helpful

Deposit

Hi I’m just wondering when do I get my deposit back because I’ve had my phone over a year now and I’ve still not received it 

A blocked SIM ?

This all started when my children tried to guess the access PIN to my phone. Ofcourse they couldn't but a message appeared which said that I could not access my phone now without the PUK code. I did not have  PUK code to hand so I took the battery ou...

tdr25 by Contributor
  • 1057 Views
  • 10 replies
  • 0 Helpful

In and Out of Sim Failure

Howdy, Currently using the iPhone 11 Pro Max, upgraded in the first lockdown. When first using it it would pop up sim failure and lose all connection for 5-10 minutes at a time. Most of the time turning off and on again would fix it. Then it started ...

Streaming speeds

Hi Guys. Hope ya can help me. I have just come away from Virgin. Great speeds, crap service.I have 3 people in house. 2 maybe streaming (netflix/live footie) at any one time. Would 4g EE do the trickMany thanks

Boltadave by Investigator
  • 797 Views
  • 2 replies
  • 0 Helpful

Trade In

Hi, I can upgrade today to the new Samsung phone and it says I can trade in my old phone for £350 so I pay less monthly and no upfront costs, but, when I go to order it asks for the £350 upfront - confused?

Disappointed - Lip service only

I submitted a complaint via the web form about what I considered very poor download speeds for business use. We have done multiple tests with different hardware, SIMs, signal strengths, and compared the results on adjacent towers to prove that the da...

Nigel_H by Investigator
  • 565 Views
  • 2 replies
  • 0 Helpful

New iPhone does not ring

I received a replacement sim which I put in my new iPhone, but my old phone still rings not my new one

Rosef by Visitor
  • 517 Views
  • 1 replies
  • 0 Helpful

Ordering IPhone 12 pro

So recently I ordered a IPhone 12 Pro in the 11th of January as my contract was coming to an end. Therefore, I decided to upgrade my phone keep the old one with a cheaper SIM card deal in EE and give the new one (with higher GB per month) for my daug...

AnaSilva by Investigator
  • 1141 Views
  • 11 replies
  • 0 Helpful