New phone

wee_cath
Explorer

‎20-01-2021 03:06 PM

I, stupidly, dropped me phone down the toilet. Cutting a long story short, I have a new Sim card which doesn't fir into the new phone that a friend gave me. Can't upgrade, but can I extend my contact and get a new phone ? Thanks.

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3 REPLIES 3
BrendonH
Community Hero
Community Hero

‎20-01-2021 03:26 PM

Is the sim card too big or too small?

 

No you can't extend the contract to get a new phone.

 

You will either need to buy a phone out right. (Samsung and Apple allow you to pay monthly) 

 

Or pay the contract off so you can upgrade early.

 

Sky and GiffGaff also sells sim free phones and they are unlocked.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
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wee_cath
Explorer
In response to BrendonH

‎20-01-2021 03:30 PM

Thanks for this information....
Will try to pay off contract and upgrade early!!

Cah
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XRaySpeX
EE Community Star
EE Community Star

‎20-01-2021 03:33 PM

Order a replacement SIM online at Order a replacement SIM for £1.50 or phone CS for one. It will come as a Combi-SIM with all 3 sizes as push-outs.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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