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20-01-2021 11:35 AM
Hi, I can upgrade today to the new Samsung phone and it says I can trade in my old phone for £350 so I pay less monthly and no upfront costs, but, when I go to order it asks for the £350 upfront - confused?
20-01-2021 12:25 PM
Afternoon @sarahjaneriddel
Thanks for coming to the community.
Have you tried a different browser?
If so, please give us a call on 150 our Mobile Care team can help you with your upgrade and trade in 🙂
Leanne.
