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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Samsung s21+ delivery?

Hey, So I pre ordered the s21 plus on the 16th Jan as an anytime upgrade and I was required to pay £30 up front but the £30 was never taken from my bank so I figured maybe they take it on launch day as I did still get my confirmation email stating I ...

Samsung A21s jammed by new app & won't reset

Hi, folks. I recently downloaded a new app to my Samsung A21s which has completely crashed it (screen's gone blank, no activity's possible in or out) . Following the advice on here & on YouTube, I've tried to hard reset it, but, however long I hold t...

Keeping my number

Hi. I have changed my contact (both old and new are EE), it’s sim only (not upgrade). The new sim has arrived with the new number. I want to keep my old number. Is there an easy way to do that? I haven’t done anything with the new sim yet. Thanks.

Ale42 by Investigator
  • 680 Views
  • 6 replies
  • 2 Helpful

Resolved! cannot connect to internet or WiFi

My iphone 6 has stopped being able to connect to internet and to WiFi.  At the top of the screen it says its connected to 4G and in the settings it says its connected to my home WiFi.  I receive notifications but I am unable to use any app that requi...

Resolved! Plusnet email stopped working on EE 4G Network

I have Plusnet Broadband and also EE 4G.  So my Plusnet email suddenly stops sending outgoing emails on EE 4G from yesterday afternoon.  If I change back to Plusnet Broadband, it goes through.  This happens on both Outlook 2007 on my laptop and on my...

Hazel74 by Established Contributor
  • 2058 Views
  • 16 replies
  • 4 Helpful

Trade in

I have just received my new Samsung S21 ultra and as part of my plan I need to trade in my Samsung Galaxy S10 plus but I haven't been sent a pre paid envelope to send it back or where it needs to go back too  Many thanks Helen

Helen102 by Investigator
  • 674 Views
  • 2 replies
  • 0 Helpful

Resolved! Galaxy S21 Ultra, faulty speaker

Hello! I just received yesterday my brand new S21 Ultra 5G, and I am sure my device is faulty. It's about the speaker. The sound is distorted. I will attach here 2 links. And if you will listen, you will notice the problem. I have some friends with t...

Dragosm23 by Contributor
  • 4080 Views
  • 10 replies
  • 2 Helpful

Wifi Calling

Hi,Have had Samsung phones all my life apart from one Blackberry due to Wifi Calling being on there first. Current A5 (2017) has wifi calling.Need wifi calling but Samsung phones not the value for money (certainly not on EE Pay Monthly contracts) tha...