My iphone 6 has stopped being able to connect to internet and to WiFi. At the top of the screen it says its connected to 4G and in the settings it says its connected to my home WiFi. I receive notifications but I am unable to use any app that requires internet I just get a message saying unable to connect to internet or check internet connection.
@Emma131073 Have you tried a network reset on the device? Go to Settings>General>Reset>Reset Network Settings. Your device will restart and you’ll need to put your WiFi passwords back on the device after this. Once done test it.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
@Emma131073 Have you tried a network reset on the device? Go to Settings>General>Reset>Reset Network Settings. Your device will restart and you’ll need to put your WiFi passwords back on the device after this. Once done test it.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
