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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

No evidence of upgrade

A EE colleague put through my upgrade, on chat, but I have not had any confirmation of this upgrade. No email and when I put the tracking number in (that I had to request off them) it isn’t showing anything. The phone I ordered was in stock when I pu...

Help! Need PAC Code

Hi there, Im in a bit of a pickle here, im really hoping someone can help. long story, but basically my Facebook account has been hacked/Disabled and i need to review it, do to this i need to sign in and confirm my identity by way of text message to ...

Unlock iPhone delays

Hi, I need to unlock my second hand iPhone. I rang EE who submitted a request to the unlocking team on 14 January and I received a text on 15 January from EE saying that it was being done. But still nothing nearly 1 month later. When I ring customer ...

Staff compliment

Just wanted to pass on praise and thanks to Jackie *** on the sales advisor team.   After an absolute nightmare dealing with other companies, Jackie was immediately able to explain what the problem was and resolve it. She was knowledgeable, friendly ...

Trying to join EE

Hi. I've been trying to join EE but have questions about porting my number. The live chat hasn't worked for 2 days now....I'm beginning to wonder if I should put up with Vodafone's poor customer service for another 24 months.... Anyone know when it m...

ionarhum by Investigator
  • 576 Views
  • 6 replies
  • 0 Helpful

Iphone 6s plus locked to EE not on database

So, today I spoke to EE regarding unlocking an old 6s plus that has been at the bottom of the bosses draw for a few years. The imei was not on the EE database and therefore they would not unlock the device despite admitting that it is locked to EE. I...

Law76 by Explorer
  • 554 Views
  • 3 replies
  • 0 Helpful

Resolved! Unlocking phone.

I have an Huawei phone purchased through EE and would like to unlock it, ready to be passed on to a other person. I want to do this in advance of the end of my contract in a months time to ensure it is ready when handed over, this means I still want ...

Resolved! I am in Russia. Help please.

Good day. I bought a phone motorola razr 2019 on EBAY.. As the seller said, he was connected to your EE system. I am in Russia. The phone is in my hands, the seller sent it to me and the phone is in excellent condition. I cannot unblock it. On your w...

Alexbovl by Explorer
  • 1607 Views
  • 1 replies
  • 1 Helpful