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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3371 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 17963 Views
  • 51 replies
  • 65 Helpful

iPhone 12 not accessing data

Just upgraded to iPhone 12 from the xr. My new phone won’t access mobile data at all. I’ve waited over 24hrs and tried restarting and resetting the network settings. It’s not done anything. when selecting mobile data in the settings all it has is an ...

ZaydenM by Visitor
  • 494 Views
  • 1 replies
  • 0 Helpful

Delayed SMS Android 11

My Xperia 1 received its latest update yesterday that was a major one pushing it from Android 10 to 11. Since the upgrade, I've had to wait anything upwards of half an hour for SMS messages to arrive, when they used to be received within a second.

peda by Investigator
  • 2614 Views
  • 16 replies
  • 2 Helpful

Upgrade

How long do EE take to dispatch an upgrade phone it’s been 3 days now I’ve still not had an email from them, I’m getting impatient now

Jess-123 by Investigator
  • 766 Views
  • 10 replies
  • 0 Helpful

Returning a phone

Hi..I recently upgraded my s10 to s21 and was told I would receive a returns pack..I got a text saying if I don't return it by the 12th February I'll be charged..as of yet of week later I have still not received my pack to send it back..are there del...

apple watch contract

when my phone contract runs out i want to switch to three to get the phone i want, but i have an apple watch as an add on with ee. so would i be able to switch and pay for the watch by itself through ee and my phone through three and if so would i st...

Positive feedback

Hi there, I recently received excellent technical support from one of the EE  Technical and Customer Care Lead CSR - how do I provide positive feedback ? Thanks

Bigsur by Visitor
  • 422 Views
  • 1 replies
  • 1 Helpful

Connecting via ethernet cable - should LAN light be blue?

I am trying to use an ethernet cable with my 4G wifi router. When I have the cable plugged in to one of the LAN ports, the 'LAN' light is not lighting up blue. Should it be lighting up? If so... how can I make the ethernet cable work? (I'm plugging t...

No order

Hello I placed my order with we over a month ago now and still haven't received anything 

Jo1222 by Explorer
  • 487 Views
  • 3 replies
  • 0 Helpful