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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Porting in my number without a top up

hi  I wish to port my number if from 3 network  I have a free EE sim card that ive activated and working my question is can i port my number in from three without having to topup as im not sure about reception in my area out and about and i want to t...

Upgrade Order - No confirmation

I placed an order for an early upgrade on Friday (26th Feb). I had to place the order via live chat to replace my multi line discount with a perk discount as I couldn't apply it in checkout. The gentleman I was talking to provided me an order number ...

Deaks88 by Explorer
  • 472 Views
  • 3 replies
  • 0 Helpful

Apple Watch

Hey, I ordered an apple watch on the 22nd of February. I got an email confirmation but I haven't heard anything since. Whenever I try to track the order it says I can't. Can someone let me know what is going on with my order?

Resolved! ESim for pixel

This might sound silly, but why can I not get an estimate via email? I have already left the country for work and won't be back until a month. I should be able to order for a esim via email so that I can use a local sim from this country.

Nap5t3R by Investigator
  • 1500 Views
  • 3 replies
  • 2 Helpful

Terrible data connection

I understand that data coverage is very subjective to things like location, specific phone, building you're in, etc... But if I do a network speed check for my phone in my area, it says I get 'excellent coverage', all whilst displaying one bar of sig...

Code109 by Visitor
  • 551 Views
  • 2 replies
  • 0 Helpful

Feature Request - Auto Gifting of Data

please can you add a feature where you can automatically gift data to family plans on plan renewal. Instead of having to remember every month to transfer normally the same amount

Galaxy watch3 wont connect to ee

I upgraded to a samsung galaxy s21 with a smart plan (which to be honest was more expensive than i had planned to spend). I was bought A Galaxy watch 3 as a present (very exciting) this weekend. Its compatible. I have been able to pair the phone with...

HaylesT by Investigator
  • 582 Views
  • 4 replies
  • 0 Helpful

Pairing Apple Watch SE Cellular to Iphone XR

I’m experiencing difficulty to allow my new apple watch to access mobile data. A message come up reporting that I don’t appear to be the account holder of my EE account (which i am), and to contact 150 and report 006. Any advice please? Diolch. 

Carys20 by Explorer
  • 639 Views
  • 3 replies
  • 0 Helpful

Resolved! Phone not charging

Help!! My phone port seems not to be working. I have plugged my phone into various charging cables and ports including a USB port, a regular plug socket and a laptop. The laptop is not recognising the phone is connecting. Is this a hardware issue and...

Resolved! Unlocking

How do I get my husbands unwanted upgrade unlocked so I can use my self on 02

Mcwlsh by Visitor
  • 1737 Views
  • 1 replies
  • 0 Helpful