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Pairing Apple Watch SE Cellular to Iphone XR

Carys20
Explorer

I’m experiencing difficulty to allow my new apple watch to access mobile data. A message come up reporting that I don’t appear to be the account holder of my EE account (which i am), and to contact 150 and report 006. Any advice please? Diolch. 

3 REPLIES 3
Fatboy71
Ace Contributor
Ace Contributor

Are you on pay as you go, or pay monthly, or sim only?

 

The reason I ask is, if you are on pay as you go or 30 day sim only, you are not able to set up mobile data on the Apple Watch.

I’m on pay monthly with EE! I’ve tried unpairing and resetting and coming up against the same problem. Thanks

When I was having trouble getting mobile data set up on my Apple Watch a while back, I was given the below number.

From memory it gets you through to the Apple Watch team. I'm sure my mobile data was up and running after the first contact I made with them.

 

0800 079 5330