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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Can't send or receive texts PAYG

My android phone has suddenly stopped sending or receiving texts. I can still receive incoming calls, but not incoming texts and I can't send texts Either. It was working fine and I was texting back and forth with someone and then suddenly my texts w...

Sarah9090 by Investigator
  • 607 Views
  • 5 replies
  • 3 Helpful

Apple iWatch eSim issues

Hi,  Having issues with my iWatch and getting it paired to my mobile data. I bought it April last year and had it all set up and sorted, then one day in October last year I went to golf and put my watch in my golf bag, it somehow managed to do a full...

Ven2 by Visitor
  • 837 Views
  • 1 replies
  • 0 Helpful

Parcel not received, DPD advise delivered

Hi I ordered an upgrade, got the confirmation from EE.  Heard nothing from DPD, and on checking the tracking, it states delivered.  However, I have not received.  Contacted DPD they advise only what is in tracking info.  There is no photograph of del...

Bob108 by Visitor
  • 602 Views
  • 1 replies
  • 1 Helpful

Mobile data isn’t working

Hi, I’m new to EE. My mobile data stopped working after my number was transferred to EE.I’ve been without mobile data for 4 days now  

Paatric by Investigator
  • 1045 Views
  • 10 replies
  • 0 Helpful

Long delivery

Hello, does anyone knowhow Long delivery is at the moment? I ordered an iPhone on the 4th had no update since my order confirmation email, when I go to track with my order number it says it can not be tracked.Thanks. 

Cass5 by Visitor
  • 435 Views
  • 2 replies
  • 1 Helpful

Activating eSIM abroad (in Canada)

I have been told by EE customer support and the community members generally tell other users that activating an eSIM abroad is not possible. Well, that is just another thing they know nothing about. I was successfully able to activate my eSIM from Ca...

PIN number not recognised

since yesterday my phone has refused to accept my PIN number.I have tried to reboot it but nothing works can you help?

eileen04 by Explorer
  • 779 Views
  • 5 replies
  • 1 Helpful

WiFi dongle

Hello, move recently tried to use last years WiFi dongle. I’ve put a new payg sim in but can’t see how to connect to it. I can see the network but then promted with a password. I can’t see how to access a sim only in a dongle option. just device or b...

Resolved! Boosts effected by add-ons?

Could anyone tell me if my three collected boosts carry on if a add on is applied ? or are they wiped back to zero in the same way changing pack would??ta ..

apw987 by Visitor
  • 1247 Views
  • 1 replies
  • 0 Helpful

Resolved! How to keep old number on new monthly SIM

I have just upgraded my previous EE SIM (monthly) and bought a new phone (not EE).The paperwork for the new SIM shows my old number but the phone settings show the new SIM number so I'm not receiving calls on my old number.I'd like to keep the old nu...

Amanir by Investigator
  • 1935 Views
  • 5 replies
  • 0 Helpful